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Online and Mobile Tools

Published Oct 31, 24
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Cadillac recognizes the importance of vehicle maintenance and strives to make it convenient for customers to find maintenance details. Ranging from online tools to in-person service, Cadillac employs a variety of methods to make sure owners are knowledgeable about their vehicle’s requirements.

The MyCadillac app acts as a centralized digital platform where Cadillac drivers can access maintenance alerts. This mobile app provides tailored alerts about scheduled maintenance, recalls, and service needs based on the specific model and distance covered. In addition to this, the app allows scheduling of service appointments with nearby service centers, check special deals, and track vehicle status.



The Cadillac Owner Center, accessible through Cadillac's official website, works alongside the app by providing more in-depth resources such as downloadable owner’s manuals, service calendars, and coverage information. It allows owners to keep track of their vehicle’s maintenance records and provides information on certified repair shops.

Dealership Communication

Cadillac's dealership network plays a key role in sharing service information to drivers. During visits, the service advisors explain suggested services and address potential issues with the customer. They offer a full explanation of what the procedure includes, the time needed, and the costs involved. Service centers also ensure that service records are kept electronically, allowing for owners to see all past maintenance of their vehicle.

In-Vehicle Technology



Modern Cadillac vehicles are fitted with advanced onboard systems that give service reminders and alerts directly on the vehicle's dashboard. These reminders are based on the vehicle’s mileage and usage, making certain that drivers are notified when it’s time for services such as oil changes, tire rotations, or brake service. The vehicle dashboard offers a detailed description of each alert, including what needs to be serviced and why it is important for the vehicle’s life and optimal operation.

Printed Guides and Manuals

For owners who prefer traditional resources, Cadillac offers paper owner’s manuals that feature a full service calendar, information on proper vehicle care, and fluid specifications. These manuals cover topics such as tire care, fluid types, and service intervals, giving owners a comprehensive guide to keep their vehicle in good condition.

Educational Videos and How-To Guides

Cadillac's website hosts a range of instructional content and maintenance tutorials that cover basic services, such as checking fluid levels, tire replacement, or interpreting alerts. These resources enable users to take charge about their vehicle's care while understanding the significance of following a recommended maintenance schedule.

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